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System Center Service Manager 2010

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Уже можно скачать System Center Service Manager 2010 Product Documentation

File Name: SM_job_aids.zip
Version: 1.0
Date Published: 3/18/2010
Language: English
Download Size: 4.0 MB

 

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Extending and Customizing System Center Service Manager 2010 (Level 400)

Date/Time: March 31st 11:00 AM Pacific

Presenter: Travis Wright

Microsoft System Center Service Manager 2010 is built on a powerful, mature platform that allows you to easily customize and extend the product to meet the needs of the most demanding customers and partners. In this webcast, we explain a wide range of methods for customizing and extending Service Manager, including extending the CMDB model and creating custom forms, templates, workflows, and reports. This is a very technical session with lots of XML and code.

TechNet Webcast: Microsoft System Center Service Manager 2010: Automating MOF and ITIL (Level 300)

Date/Time: April 1st 10:00 AM Pacific

Presenters: Ketan Ghelani, Vladimir Bakhmetyev

In this webcast, we focus on how Microsoft System Center Service Manager 2010 automates change, incident, problem, and configuration management. Join us to get a deep understanding of the features and capabilities of Service Manager and automating Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL) practices.

How System Center Service Manager 2010  integrates with System Center – using the CMDB and Connectors (Level 300)

Date/Time: April 2nd 11:00 AM Pacific

Presenter: Charlie Chase

Learn how Service Manager 2010 works with Operations Manager and Configuration Manager. Demos will include automatic incident creation and remediation using Operations Manager, self-service software provisioning and compliance management using Configuration Manager.

Implementation, Architecture, and Administration of Service Manager 2010 (Level 300)

Date/Time: April 5th 11:00 AM Pacific

Presenters: Marc Umeno, Darko Vukovic

Microsoft System Center Service Manager 2010 is about to be released to manufacturing. Are you ready? Attend this webcast to learn how to design a scalable, redundant installation of Service Manager, how to configure the most common settings such as creating notification templates/subscriptions, user roles, configuring workflows, creating templates, customizing lists, and much more. We provide the knowledge you need to architect and deploy Service Manager.

Written by Arman Obosyan

19/03/2010 at 3:31 am

Posted in @ Microsoft

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